Head Of Customer Programs

Anthropic

San Francisco, CA, US
$400,000 - $400,000 usd py
On-site
Customer advisory boards
Executive briefings
Customer reference programs
Establish and lead the Customer Programs function inside Enterprise Marketing, accountable for engaging strategic customers

Job Summary

  • Establish and lead the Customer Programs function inside Enterprise Marketing, accountable for engaging strategic customers.
  • Design and govern the portfolio of high-touch programs, serving as the single point of contact for leadership on executive-level customer programs.
  • Act as the voice of strategic customers inside Anthropic, ensuring their priorities are understood by Product, GTM, and company leadership.

Matching Summary

Establish and lead the Customer Programs function inside Enterprise Marketing, accountable for engaging strategic customers.

Salary

$400,000 - $400,000 USD

Skills & Requirements

Must-have

  • Customer Advisory Boards
  • Executive Briefings
  • Customer reference programs
  • High-touch customer programs
  • Audience-first program design

Nice-to-have

  • Genuine interest in AI
  • Cross-functional operating skills
  • Credible with Fortune 500 executives
  • Voice of strategic customers

Key Requirements

  • 10+ years in B2B enterprise marketing or executive programs
  • 4+ years leading a team
  • Built or scaled executive customer programs
  • Track record as marketing counterpart to CRO/CCO
  • Demonstrated executive presence with Fortune 500 C-suite

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter