Business Travel Consultant Ii (start Date: June 2026)

Navan (TripActions)

Remote
$20—$45 usd; not specified; not specified ph
Remote
Gds experience (sabre or amadeus)
Supplier and destination knowledge
Customer satisfaction focus
Assist our travelers with best-in-class travel support through multiple contact channels: chat, call and email

Job Summary

  • Assist our travelers with best-in-class travel support through multiple contact channels: chat, call and email.
  • Make quick and accurate analyses of customer needs, persona and level of urgency.
  • Provide regular feedback to stakeholders on the progress of goals and performance of key operating processes.

Matching Summary

Assist our travelers with best-in-class travel support through multiple contact channels: chat, call and email.

Salary

$20—$45 USD; Not specified; Not specified

Skills & Requirements

Must-have

  • GDS experience (Sabre or Amadeus)
  • Supplier and destination knowledge
  • Customer satisfaction focus
  • Multi-channel customer support (chat, call, email)
  • Adherence to SLAs and policies

Nice-to-have

  • Additional language skills
  • NDC, Low cost carriers, third party aggregators
  • Feedback to product and engineering teams

Key Requirements

  • 5+ years managing bookings
  • 3+ years advanced Sabre or Amadeus GDS
  • Experience with ARC and BSP markets
  • In-depth knowledge of complex itineraries and fares
  • Full understanding of travel industry regulations

Work Rights

Not specified

Tailored Resume

Cover Letter