Lounge Agent

Alliance Ground International

Not specified; benefits: pyid vacation, medical/de...
Not specified
Face-to-face customer service experience
Airport security clearance eligibility
Ability to lift up to 14kg
Alliance Ground International is seeking a Lounge Agent to provide exceptional customer service in a fast-paced aviation environment. Candidates must have at least one year of face-to-face customer service experience and be able to meet specific physical and security requirements

Job Summary

  • The role involves welcoming guests into the Wingtips Airport Lounge and delivering exceptional customer service to make them feel special.
  • Employees must verify passenger eligibility, replenish lounge items, and ensure a clean, safe work environment at all times.
  • AGI offers comprehensive benefits including paid vacation, medical/dental/vision coverage, free uniforms, and travel discounts.

Matching Summary

Match Score: 75

Alliance Ground International is seeking a Lounge Agent to provide exceptional customer service in a fast-paced aviation environment. Candidates must have at least one year of face-to-face customer service experience and be able to meet specific physical and security requirements.

Salary

Not specified; Benefits: Paid vacation, medical/dental/vision, company-matched 401(k), free uniforms, travel discounts

Skills & Requirements

Must-have

  • Face-to-face customer service experience
  • Airport security clearance eligibility
  • Ability to lift up to 14kg
  • Stand and move for extended periods
  • Flexible shift availability including weekends

Nice-to-have

  • Demonstrated leadership skills
  • Experience in hotel or private club settings
  • Team player under all conditions
  • Friendly and professional communication style

Key Requirements

  • High School Diploma or equivalent
  • At least one year of face-to-face customer service experience
  • Must be at least 21 years of age
  • Authorization to work in the US or Canada as applicable
  • Pass extensive background check covering 5 years of history

Work Rights

Must have authorization to work in the US or Canada as defined by respective immigration acts

Tailored Resume

Cover Letter