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Apple is seeking a Technical Specialist in Riyadh, Saudi Arabia, specifically targeting Saudi and GCC nationals. The role focuses on providing technical support and exceptional customer service for Apple products, while fostering an inclusive working environment.
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Job Summary
The role involves delivering exceptional service and empowering customers to get the most out of their Apple products.
You will troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software while maintaining a culture of inclusion.
The position requires working with team leaders to identify recurring repair problems and providing feedback to Apple.
Matching Summary
Match Score: 75
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Apple is seeking a Technical Specialist in Riyadh, Saudi Arabia, specifically targeting Saudi and GCC nationals. The role focuses on providing technical support and exceptional customer service for Apple products, while fostering an inclusive working environment.
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Skills & Requirements
Must-have
Availability for nights weekends holidays
Proficiency in local language written spoken
Troubleshoot diagnose resolve service concerns
Nice-to-have
Demonstrate technical expertise of Apple products
Strong interpersonal skills for customer service
Curiosity to learn from others
Key Requirements
Saudi and GCC Nationals only
Local language proficiency required
Schedule availability including nights and weekends