Maintenance Renewal Representative

AvePoint

Manila, Philippines
On-site
Managing sales of existing customers
Ensuring timely renewals
Customer service
As a Maintenance Renewal Representative, your job is to ensure all current customers see the value in renewing their annual maintenance contracts and that these contracts are renewed on time

Job Summary

  • As a Maintenance Renewal Representative, your job is to ensure all current customers see the value in renewing their annual maintenance contracts and that these contracts are renewed on time.
  • Your responsibilities will include managing sales of existing customers, ensuring timely renewals, coordinating with internal and external business teams, and diligently forecasting sales.
  • To be successful in this role, you need to be a self-motivated, out-of-the-box thinker with the ability to understand what an existing customer needs and articulate how AvePoint can help.

Matching Summary

As a Maintenance Renewal Representative, your job is to ensure all current customers see the value in renewing their annual maintenance contracts and that these contracts are renewed on time.

Skills & Requirements

Must-have

  • managing sales of existing customers
  • ensuring timely renewals
  • customer service
  • forecasting sales
  • product and pricing knowledge

Nice-to-have

  • self-motivated
  • out-of-the-box thinker
  • team player
  • adaptable to change

Key Requirements

  • Bachelor's degree
  • 1-2 years of experience
  • ability to understand business issues and technical concepts
  • outstanding communication skills
  • amenable to work night shift
  • amenable to work hybrid setup

Work Rights

Not specified

Tailored Resume

Cover Letter