Store Supervisor - Fitchburg

TD

Fitchburg, Massachusetts, United States
Base: $24.00 - $33.50 usd ph; bonus/equity: not sp...
Operational excellence and compliance
Customer service leadership
Cash handling and vault management
The Store Supervisor leads the team to deliver exceptional customer service while ensuring operational and regulatory compliance to protect the bank and customers

Job Summary

  • The Store Supervisor leads the team to deliver exceptional customer service while ensuring operational and regulatory compliance to protect the bank and customers.
  • TD offers a comprehensive Total Rewards package including competitive salary, benefits, career development, and a supportive work environment focused on colleague growth.
  • The role involves coaching and mentoring team members, managing store operations, and driving sales through personalized customer advice and relationship management.

Matching Summary

The Store Supervisor leads the team to deliver exceptional customer service while ensuring operational and regulatory compliance to protect the bank and customers.

Salary

Base: $24.00 - $33.50 USD per hour; Bonus/Equity: Not specified; Benefits: Health, retirement, paid time off, career development

Skills & Requirements

Must-have

  • Operational excellence and compliance
  • Customer service leadership
  • Cash handling and vault management
  • Team supervision and coaching
  • Sales and advice activities
  • Customer relationship management tools

Nice-to-have

  • Strong organizational skills
  • Effective verbal and written communication
  • Problem solving and sound judgment
  • Ability to multitask in fast-paced environment
  • Promotes diverse and equitable workplace

Key Requirements

  • HS Diploma or GED required; undergraduate degree preferred
  • 2+ years customer service or sales experience
  • Previous supervisory experience or demonstrated leadership
  • Active NMLS registration required
  • Notary License preferred
  • Eligibility under Regulation Z and SAFE Act
  • Successful criminal background and credit check

Work Rights

Must be eligible for employment with covered financial institution and registered mortgage loan originator

Tailored Resume

Cover Letter