Base: £25,000; bonus/equity: not specified; benefi...
Proven customer service experience face to face or telephony
Effective communication skills to understand customer needs
Ability to work flexible rota monday to saturday
The role involves acting as the first point of contact for customers in branch or over the phone while assisting with day-to-day transactions and queries
Job Summary
The role involves acting as the first point of contact for customers in branch or over the phone while assisting with day-to-day transactions and queries.
Santander is evolving into a technology-driven organization where employees are expected to embrace innovation and challenge what's possible.
The position offers a starting salary of £25,000 plus an annual cash allowance and comprehensive benefits including pension contributions and healthcare.
Matching Summary
The role involves acting as the first point of contact for customers in branch or over the phone while assisting with day-to-day transactions and queries.
Salary
Base: £25,000; Bonus/Equity: Not specified; Benefits: £500 annual cash allowance; 8% pension contribution; 25 days holiday
Skills & Requirements
Must-have
Proven customer service experience face to face or telephony
Effective communication skills to understand customer needs
Ability to work flexible rota Monday to Saturday
Nice-to-have
Desire to go above-and-beyond for customers
Flexible can-do approach to team working
Openness to broad range of activities outside standard expectations
Key Requirements
Right to work in the UK required
No specific degree mentioned but professional experience required