Customer Service Representative

Dewitt Animal Hospital

Topeka, KS, United States
Professional phone etiquette
Handle multiple phone lines
Accept payments and manage cash drawer
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • CSR Responsibilities include understanding and communicating scheduled appointments, client education, and lobby triage to ensure an efficient workflow.
  • AmeriVet is committed to your growth, development, well-being, and success, offering tailored development programs, competitive pay, and comprehensive benefits.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle multiple phone lines
  • Accept payments and manage cash drawer
  • Maintain client and pet records
  • Work weekends and holidays

Nice-to-have

  • Empathize with emotional clients
  • Remain calm in emergencies
  • Create welcoming environment
  • People-focused approach

Key Requirements

  • HS Diploma or educational equivalent
  • Excellent customer service skills
  • Computer efficiency
  • Very detail-oriented
  • One year customer service experience
  • Experience with Veterinary EMR
  • Knowledge of veterinary terminology

Work Rights

Not specified

Tailored Resume

Cover Letter