Personal Banking Associate Trainee - Future Opportunities

TD Bank

Brampton, Ontario, Canada
Base: $45,700.00 - $61,000.00 cad; bonus/equity: n...
Customer service transactions
Provide information and advice
Understand customer needs
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions, while understanding customer needs and guiding them to the right contact person.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a total rewards package including base salary, variable compensation, health and well-being benefits, savings and retirement programs, and paid time off.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $45,700.00 - $61,000.00 CAD; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Customer service transactions
  • Provide information and advice
  • Understand customer needs
  • Digital banking education
  • Frontline staff support
  • Accurate documentation

Nice-to-have

  • Think like a customer
  • Act like an owner
  • Innovate with purpose
  • Execute with speed
  • Positive and equitable work environment
  • Team effectiveness

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months
  • Proficiency in MS Office
  • Knowledge of banking solutions and processes
  • Strong administration, organizational, planning and time management skills
  • Dynamic, diligent, and effective influencer
  • Strong communicator with customer experience skills
  • Trainee Mobility within Assigned District

Work Rights

Not specified

Tailored Resume

Cover Letter