Teamlead Kundenservice (m/w/d)

RESMED ASIA PACIFIC LIMITED

Hildesheim, Germany
Fully remote
Experience in customer service
First level support team leadership
Process improvement skills
The MEDIFOX DAN group is dedicated to revolutionizing the healthcare sector with innovative software solutions

Job Summary

  • The MEDIFOX DAN group is dedicated to revolutionizing the healthcare sector with innovative software solutions.
  • As Teamlead Kundenservice, you will enhance customer experience and drive process improvements.
  • The company offers flexible work options and supports personal development through various programs.

Matching Summary

The MEDIFOX DAN group is dedicated to revolutionizing the healthcare sector with innovative software solutions.

Skills & Requirements

Must-have

  • Experience in customer service
  • First level support team leadership
  • Process improvement skills

Nice-to-have

  • Coaching and talent development
  • Strong communication skills
  • Empathy in customer interactions

Key Requirements

  • Several years of customer service experience
  • Initial leadership experience
  • Fluent in German and good English skills

Work Rights

Not specified

Tailored Resume

Cover Letter