Customer Service Specialist

331

Not specified
Customer order execution
Demand planning coordination
Price list maintenance
Integer is seeking a Customer Service Specialist to manage operational support related to customer orders, ensuring accuracy in forecasts and inventory management. The ideal candidate should have 2-5 years of customer service or manufacturing experience, along with strong analytical and organizational skills

Job Summary

  • Coordinates and executes operational support for all customer order-related processes, acting as the first point of contact for transaction inquiries.
  • Responsible for creating and expediting sales orders, coordinating the Master Demand Plan, and participating in Sales/Operations meetings to reconcile forecasts with manufacturing capacity.
  • Provides timely reports to support Customers, Sales, Marketing, and Operations on forecasts, shipment plans, sales, OTD, safety stock levels, and product history.

Matching Summary

Match Score: 85

Integer is seeking a Customer Service Specialist to manage operational support related to customer orders, ensuring accuracy in forecasts and inventory management. The ideal candidate should have 2-5 years of customer service or manufacturing experience, along with strong analytical and organizational skills.

Skills & Requirements

Must-have

  • Customer order execution
  • Demand planning coordination
  • Price list maintenance
  • Customer issue resolution
  • Reporting for stakeholders

Nice-to-have

  • Respectful interaction
  • Open and honest communication
  • Doing the right things
  • Understanding production environments
  • Proactive problem-solving

Key Requirements

  • 2-5 years of customer service/manufacturing experience
  • Experience in data analysis, sales, and forecasting
  • Advanced English proficiency
  • Ability to read and interpret contracts and specification sheets

Work Rights

Not specified

Tailored Resume

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