Client Success Director

Abacus Insights

Remote, United States
Not specified; not specified; not specified
Fully remote
10+ years senior client-facing experience
Saas or healthcare technology background
Direct p&l and portfolio accountability
Abacus Insights is seeking a Client Success Director to lead a portfolio of healthcare clients, ensuring accountability for client outcomes and overall business health. The ideal candidate will possess extensive experience in client-facing roles within SaaS or healthcare technology, focusing on driving measurable value and building executive relationships

Job Summary

  • Abacus Insights is transforming healthcare data for health plans to enable faster, confident decision-making.
  • The Client Success Director acts as a General Manager with full ownership of client outcomes, retention, growth, and P&L health.
  • Success requires leading cross-functional teams through influence to deliver exceptional results while maintaining deep C-suite relationships.

Matching Summary

Match Score: 85

Abacus Insights is seeking a Client Success Director to lead a portfolio of healthcare clients, ensuring accountability for client outcomes and overall business health. The ideal candidate will possess extensive experience in client-facing roles within SaaS or healthcare technology, focusing on driving measurable value and building executive relationships.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 10+ years senior client-facing experience
  • SaaS or healthcare technology background
  • Direct P&L and portfolio accountability
  • C-suite executive relationship management
  • Cross-functional influence without authority
  • Healthcare payer domain expertise

Nice-to-have

  • GenAI use case implementation knowledge
  • Strategic advisor mindset
  • Proactive risk sensing capabilities
  • Builder mentality in ambiguity
  • Data platform fluency

Key Requirements

  • Minimum 10 years of experience
  • Bachelor's degree required
  • Proven track record owning client outcomes
  • Demonstrated portfolio or P&L accountability

Work Rights

Not specified

Tailored Resume

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