It Support Analyst Iv

The Dominion

Regina, Saskatchewan, Canada
Base: $66,200 - $93,500 cad; bonus/equity: eligibl...
Systems and application support
Performance availability monitoring
Issue escalation and resolution
TDAM Technology organization supports TD Asset Management business with vendor and in-house technology solutions

Job Summary

  • TDAM Technology organization supports TD Asset Management business with vendor and in-house technology solutions.
  • The role involves triaging technology issues, managing interruptions, assessing impacts, and communicating status updates for North American Contact Center lines of business.
  • TD offers a comprehensive Total Rewards package including base salary, variable compensation, health and well-being benefits, savings programs, and career development opportunities.

Matching Summary

TDAM Technology organization supports TD Asset Management business with vendor and in-house technology solutions.

Salary

Base: $66,200 - $93,500 CAD; Bonus/Equity: Eligible for discretionary variable compensation; Benefits: Not specified

Skills & Requirements

Must-have

  • Systems and application support
  • Performance availability monitoring
  • Issue escalation and resolution
  • Contact Center technology platforms
  • Advanced Microsoft Excel and PowerPoint

Nice-to-have

  • Self-motivated individual
  • Relationship building skills
  • Thrives in a change driven environment
  • Delivering superior results
  • Resilient under pressure

Key Requirements

  • 3-5 years relevant experience
  • Undergraduate degree or Technical Certificate

Work Rights

Not specified

Tailored Resume

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