This role is responsible for managing a team of Indigo Tier 1 Remote Support Engineers and Remote Technical Experts while ensuring compliance with policies
Job Summary
This role is responsible for managing a team of Indigo Tier 1 Remote Support Engineers and Remote Technical Experts while ensuring compliance with policies.
The position requires fluency in English to support clients in North America and involves defining scope for pre-sales, post-sales, and project participation.
Candidates must have significant experience in remote support environments and possess strong skills in talent management, budgeting, and process improvement.
Matching Summary
This role is responsible for managing a team of Indigo Tier 1 Remote Support Engineers and Remote Technical Experts while ensuring compliance with policies.