Sr Tech Svc Desk

Unisys UK

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Tier 1 and tier 2 support experience
Hardware and software maintenance skills
Network connectivity troubleshooting
** Unisys UK is seeking a Senior Technical Service Desk professional to provide Tier 1 and Tier 2 support for various technical issues, including hardware, software, and network connectivity. The ideal candidate will have 2-4 years of relevant experience and a commitment to resolving complex problems while communicating effectively with users. **

Job Summary

  • This role provides Tier 1 and Tier 2 support for complex issues involving hardware, software, and network connectivity.
  • The successful candidate will identify root causes of problems and communicate resolutions to both technical and non-technical users.
  • Candidates must have 2-4 years of experience in the area of responsibility and possess a High School Diploma or GED.

Matching Summary

Match Score: 75

** Unisys UK is seeking a Senior Technical Service Desk professional to provide Tier 1 and Tier 2 support for various technical issues, including hardware, software, and network connectivity. The ideal candidate will have 2-4 years of relevant experience and a commitment to resolving complex problems while communicating effectively with users. **

Skills & Requirements

Must-have

  • Tier 1 and Tier 2 support experience
  • Hardware and software maintenance skills
  • Network connectivity troubleshooting
  • Root cause analysis capabilities

Nice-to-have

  • Strong analytical problem solving skills
  • Ability to communicate with non-technical users
  • Experience supporting voice communications systems

Key Requirements

  • High School Diploma or GED required
  • 2-4 years of relevant experience
  • Technical certification or Associate Degree preferred

Work Rights

Not specified

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