Aftermarket Customer Support

Terex

Hybrid
Customer support
Technical support
Product knowledge
Terex is seeking an OEM Aftermarket Sales/Support Specialist to enhance customer satisfaction and drive aftermarket sales for their equipment products. The ideal candidate should possess strong customer service skills, technical knowledge, and a proven track record in aftermarket sales or technical support

Job Summary

  • The ideal candidate will play a key role in driving aftermarket sales and services for our OEM products, ensuring customer satisfaction, and fostering long-term relationships with both existing and new customers.
  • This position requires a high level of customer service responsibilities including problem solving skills, product knowledge, and the ability to help support customers in maintaining, upgrading, and servicing their equipment.
  • Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry.

Matching Summary

Match Score: 85

Terex is seeking an OEM Aftermarket Sales/Support Specialist to enhance customer satisfaction and drive aftermarket sales for their equipment products. The ideal candidate should possess strong customer service skills, technical knowledge, and a proven track record in aftermarket sales or technical support.

Skills & Requirements

Must-have

  • customer support
  • technical support
  • product knowledge
  • inventory management
  • order entry
  • cross-functional collaboration

Nice-to-have

  • independent and team work
  • fast-paced environment
  • customer relationship management
  • training and education
  • reporting and analysis

Key Requirements

  • High School Diploma or GED
  • 5+ years of experience in aftermarket sales, technical support, or customer service within an OEM environment
  • Experience with MS Office
  • Knowledge of Parts Manuals, Bill of Materials and engineered prints

Work Rights

Not specified

Tailored Resume

Cover Letter