Hr Service Center Representative I

Grand Canyon Education Inc

Phoenix, AZ, USA
Respond to employee inquiries
Utilize hr system workday
Provide first tier human resources support
The HRSC Representative is the first point of contact for employees seeking HR support, responding to inquiries and requests through phone, email, and in-person support

Job Summary

  • The HRSC Representative is the first point of contact for employees seeking HR support, responding to inquiries and requests through phone, email, and in-person support.
  • The position is responsible for utilizing and processing basic transactions in the HR system, Workday, and ensuring HR information accuracy.
  • You’ll play a critical role in supporting employees during key moments in their work and life, while helping HR operate efficiently, accurately, and compassionately.

Matching Summary

The HRSC Representative is the first point of contact for employees seeking HR support, responding to inquiries and requests through phone, email, and in-person support.

Skills & Requirements

Must-have

  • Respond to employee inquiries
  • Utilize HR system Workday
  • Provide first tier Human Resources support
  • Troubleshoot employee issues
  • Maintain professional and courteous demeanor
  • Handle difficult situations tactfully

Nice-to-have

  • Passion for customer service
  • Drive innovation
  • Continuous improvement mindset
  • Positive employee experience focus

Key Requirements

  • High School diploma
  • Minimum two years' experience
  • Two years prior HR experience
  • Prior telephone system experience

Work Rights

Not specified

Tailored Resume

Cover Letter