Head Of Partner Delivery Success

Parloa

Remote
Remote
Build global partner success operating model
Ensure quality and predictability in partner-led delivery
Drive partner enablement and capability development
Parloa is seeking a Head of Partner Delivery Success to lead the quality and operational success of partner-delivered implementations in AI solutions. The ideal candidate will have extensive experience in enterprise SaaS and partner delivery roles, with a focus on building high-performing teams and ensuring technical excellence

Job Summary

  • As Head of Partner Success, you own the quality, scalability, and operational success of partner-delivered implementations.
  • You define how Parloa scales delivery through partners without compromising technical excellence or customer outcomes.
  • Build and lead a high-performing Partner Success organization that ensures every partner-led deployment meets the same quality, reliability, and customer impact standards as Parloa-led projects.

Matching Summary

Match Score: 85

Parloa is seeking a Head of Partner Delivery Success to lead the quality and operational success of partner-delivered implementations in AI solutions. The ideal candidate will have extensive experience in enterprise SaaS and partner delivery roles, with a focus on building high-performing teams and ensuring technical excellence.

Skills & Requirements

Must-have

  • Build global partner success operating model
  • Ensure quality and predictability in partner-led delivery
  • Drive partner enablement and capability development
  • Strengthen partner and executive relationships
  • Create scalable feedback loops between partners and product

Nice-to-have

  • AI/LLM-based systems
  • Conversational AI platforms
  • Telephony and contact center infrastructure
  • Scaling global system integrator relationships

Key Requirements

  • 10 to 15+ years in enterprise SaaS, AI platforms, professional services, or partner delivery roles
  • 5+ years leading technical delivery, professional services, or partner success organizations
  • Experience designing and scaling partner delivery models
  • Deep experience working with system integrators, implementation partners, or consulting firms
  • Demonstrated success overseeing complex enterprise deployments

Work Rights

Not specified

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