Business Manager - Customer Resiliency Strategy & Analytics

capitalonecareers.ca

McLean, VA, USA
Base: $164,800 - $188,100 (mclean, va); bonus/equi...
Hybrid
Customer resiliency strategy
Asset sales management
Segmentation optimization
The Business Manager position at Capital One focuses on enhancing customer resiliency strategies and analytics to support vulnerable customers facing financial challenges. The role entails strategic leadership in business growth, product development, and credit risk management, requiring candidates with strong analytical skills and experience in financial services

Job Summary

  • Drive critical strategies to empower our most vulnerable customers and transform financial distress into success.
  • Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands.
  • Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies.

Matching Summary

Match Score: 85

The Business Manager position at Capital One focuses on enhancing customer resiliency strategies and analytics to support vulnerable customers facing financial challenges. The role entails strategic leadership in business growth, product development, and credit risk management, requiring candidates with strong analytical skills and experience in financial services.

Salary

Base: $164,800 - $188,100 (McLean, VA); Bonus/Equity: Performance based incentive compensation; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • Customer Resiliency Strategy
  • Asset Sales Management
  • Segmentation Optimization
  • Macro Trend Interpretation
  • Game Theory Application
  • Risk Model Creation
  • Business Requirement Development

Nice-to-have

  • Entrepreneurial and dynamic environment
  • Consulting experience
  • Coaching and mentoring talent

Key Requirements

  • 3+ years of professional analysis experience
  • Bachelor's Degree in a quantitative field
  • Master's Degree in a quantitative field or MBA with quantitative concentration
  • 5+ years of analysis experience
  • 2+ years of financial services experience
  • 1+ year of consulting experience
  • 2+ years of people management experience

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter