Réceptionniste De Nuit (h/f/nb)

Mama

Lyon, France
On-site
Personalized and warm welcome
Guest arrival preparation
Check-in and check-out
You are the first person our clients meet, responsible for their welcome and the follow-up of their stay at any time of the day

Job Summary

  • You are the first person our clients meet, responsible for their welcome and the follow-up of their stay at any time of the day.
  • You ensure all functions of a personalized and warm welcome, including arrival preparation, check-in & check-out, last-minute reservations, and handling client requests.
  • You are responsible for cash handling, client invoice processing, and promoting Mama's boutique, restaurant, and activities.

Matching Summary

You are the first person our clients meet, responsible for their welcome and the follow-up of their stay at any time of the day.

Skills & Requirements

Must-have

  • Personalized and warm welcome
  • Guest arrival preparation
  • Check-in and check-out
  • Handling last-minute reservations
  • Managing client requests
  • Cash handling and till management
  • Client invoice processing

Nice-to-have

  • Promoting hotel services
  • Creative writing on mirrors
  • Attention to detail and anticipation
  • Kindness and conviviality
  • Ability to handle pressure
  • Team spirit and reliability

Key Requirements

  • Experience with Opera Cloud PMS
  • Proficiency in a third language

Work Rights

Not specified

Tailored Resume

Cover Letter