Technical Customer Support

CARDIOSCAN

Singapore, Singapore
Sgd $2,500 – $3,500 pm; not specified; not specifi...
Fully remote
Customer-facing technical support
Medical devices experience
Hardware and networking systems
You will play a key role in delivering a seamless customer experience by support clients with our medical devices, systems, and software

Job Summary

  • You will play a key role in delivering a seamless customer experience by support clients with our medical devices, systems, and software.
  • This role sits at the intersection of technical troubleshooting, coordination, and stakeholder management, working closely with hospitals, internal teams, and device manufacturers to resolve issues and keep operations running smoothly.
  • Be part of a mission-driven healthcare business improving patient outcomes and gain exposure to a global organisation with strong growth momentum.

Matching Summary

You will play a key role in delivering a seamless customer experience by support clients with our medical devices, systems, and software.

Salary

SGD $2,500 – $3,500 per month; Not specified; Not specified

Skills & Requirements

Must-have

  • customer-facing technical support
  • medical devices experience
  • hardware and networking systems
  • remote access tools
  • troubleshoot complex issues
  • clear technical communication

Nice-to-have

  • proactive and organized
  • stakeholder management
  • fast-paced environment
  • contributing to medtech growth

Key Requirements

  • Singapore citizenship or permanent residency
  • Experience in technical support role
  • Foundational knowledge of hardware and networking
  • Skilled in remote access tools
  • Ability to troubleshoot complex issues
  • Strong communication skills
  • Critical thinking skills

Work Rights

Singapore citizenship or permanent residency

Tailored Resume

Cover Letter