Customer Solutions Manager - Africa

Caterpillar Inc.

Onsite
Customer solutions
Sales and service support
African markets & regions
We are looking for a Customer Solutions Manager to join our Customer Facing team within one of Construction Industries’ newly formed divisions: Customer Solutions Growth Regions

Job Summary

  • We are looking for a Customer Solutions Manager to join our Customer Facing team within one of Construction Industries’ newly formed divisions: Customer Solutions Growth Regions.
  • This role is part of the Customer Facing team, the engine of our business—driving growth by delivering tailored, territory-specific solutions that solve customer pain points, accelerate decision-making, and enable profitable sales execution.
  • From day one, you’re set up to thrive at Caterpillar: onboarding support, strong mentorship, global exposure, competitive compensation, work‑life balance, and long‑term career growth in a Fortune 100 company.

Matching Summary

We are looking for a Customer Solutions Manager to join our Customer Facing team within one of Construction Industries’ newly formed divisions: Customer Solutions Growth Regions.

Skills & Requirements

Must-have

  • customer solutions
  • sales and service support
  • African markets & regions
  • English & Mandarin fluency

Nice-to-have

  • innovating for tomorrow's growth
  • tailored territory-specific solutions
  • strong mentorship
  • work-life balance

Key Requirements

  • Minimum 5 – 7 years of experience in Sales
  • Minimum 3 – 5 years of experience in mining, construction, quarry, forestry, heavy machinery applications or technology
  • Bachelor’s degree in Engineering or Business Administration
  • Fluency in English & Mandarin is a must
  • Must be able to travel 70% - 80%

Work Rights

Not specified

Tailored Resume

Cover Letter