English Customer Support Agent - Fixed Term

Aristocrat Interactive

Malta
**
Respond to customer inquiries via live chat and email
Provide accurate information and support
Resolve customer complaints and issues efficiently
** Aristocrat Interactive is seeking an English Customer Support Agent for a fixed-term position in Malta. The role involves responding to customer inquiries across various channels and ensuring a high level of customer satisfaction while collaborating with different departments. **

Job Summary

  • Respond promptly and professionally to customer inquiries via live chat and email.
  • Provide accurate information and support to players regarding games, promotions, accounts, and technical issues.
  • Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction with first contact resolution in mind.

Matching Summary

Match Score: 75

** Aristocrat Interactive is seeking an English Customer Support Agent for a fixed-term position in Malta. The role involves responding to customer inquiries across various channels and ensuring a high level of customer satisfaction while collaborating with different departments. **

Skills & Requirements

Must-have

  • Respond to customer inquiries via live chat and email
  • Provide accurate information and support
  • Resolve customer complaints and issues efficiently
  • Assist with account verification processes
  • Collaborate with other departments

Nice-to-have

  • Enhance player experience
  • Continuous service skill improvement

Key Requirements

  • Fixed Term contract
  • Mandatory background screening
  • Authorized to work in Malta

Work Rights

Not specified

Tailored Resume

Cover Letter