Customer Service Lead

Sharon Vet Clinic

Base: up to $22 ph; bonus: performance bonus oppor...
Minimum 3 years customer service experience
At least 1 year veterinary experience required
Strong verbal and written communication skills
This leadership role blends exceptional client service with team supervision and operational support to ensure outstanding client and patient experiences

Job Summary

  • This leadership role blends exceptional client service with team supervision and operational support to ensure outstanding client and patient experiences.
  • The position involves recruiting, onboarding, training new reception members, and providing mentorship to foster a culture of accountability and teamwork.
  • Benefits include competitive pay up to $22 per hour, bonus opportunities, medical/dental/vision insurance, 401(k) matching, and paid time off.

Matching Summary

This leadership role blends exceptional client service with team supervision and operational support to ensure outstanding client and patient experiences.

Salary

Base: Up to $22 per hour; Bonus: Performance bonus opportunities available; Benefits: Medical, Dental, Vision, 401(k) match, PTO, CE allowance

Skills & Requirements

Must-have

  • Minimum 3 years customer service experience
  • At least 1 year veterinary experience required
  • Strong verbal and written communication skills

Nice-to-have

  • Degree in veterinary or related field preferred
  • 1-2 years leadership or supervisory experience
  • Knowledge of animal handling and patient care principles

Key Requirements

  • High school diploma required
  • Minimum 3 years customer service experience
  • At least 1 year veterinary experience
  • Comfort with scheduling software and electronic medical records

Work Rights

Not specified

Tailored Resume

Cover Letter