The Customer Quality Engineer supports continuous improvement and problem-solving activities, acting as the point-of-contact for quality-related concerns and requests from customers and internal teams
Job Summary
The Customer Quality Engineer supports continuous improvement and problem-solving activities, acting as the point-of-contact for quality-related concerns and requests from customers and internal teams.
Key responsibilities include managing internal and external quality issues, maintaining quality documentation, preparing for customer audits, and leading supplier quality management activities.
The role requires a Bachelor's degree in a relevant field, a minimum of 5 years of experience in Chemical or Automotive industries, and proficiency in quality standards like IATF 16949 and VDA 6.3.
Matching Summary
The Customer Quality Engineer supports continuous improvement and problem-solving activities, acting as the point-of-contact for quality-related concerns and requests from customers and internal teams.
Skills & Requirements
Must-have
customer concern response
internal NCR handling
SPM and specification maintenance
PPAP documentation preparation
customer audit preparation
supplier quality audit leadership
supplier complaint management
Nice-to-have
promote quality culture
cross-function team collaboration
work under pressure
flexible to change
good project management
Key Requirements
Bachelor’s degree or above
Minimum 5 years of quality or engineering experience
Customer relationship experience
Knowledge of IATF 16949 standards
Knowledge of VDA 6.3 standard
Fluent in English
Strong understanding of FMEA, Control plan, statistics analysis