Provide administrative support to the commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance)
Job Summary
Provide administrative support to the commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance).
Receive and/or place predominantly routine calls, maintain detailed & current knowledge of company's products/services, and liaise with sales & technical staff to keep them up-to-date with customer needs.
Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services, specializing in respiratory diseases and having a strong reputation in sleep diagnostics and CPAP therapy.
Matching Summary
Provide administrative support to the commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance).
Skills & Requirements
Must-have
customer service calls
product knowledge
customer needs analysis
contract management
administrative functions
Nice-to-have
guidance to junior agents
diverse and inclusive workplace
Key Requirements
5+ years of experience in general office practice
Requirement to become Certified Polysomnographic Technician
College Certificate or Diploma in Medical Office Administration or medical background preferred