Customer Service Representative

Maverickbev

Orlando, FL, United States
Onsite
Answering calls and responding to inquiries
Resolving product and service problems
Accurate data entry of customer orders
Maverickbev is seeking a Customer Service Representative in Orlando, FL, to assist customers and Sales Managers by providing product and service information while resolving issues. The ideal candidate should possess strong communication skills, a customer service orientation, and proficiency in MS Office

Job Summary

  • The role serves customers and Sales Managers by providing product information and resolving issues.
  • Employees are responsible for answering calls, handling order status inquiries, and ensuring timely responses.
  • The position requires accurate data entry and collaboration with sales teams for pricing overrides and special products.

Matching Summary

Match Score: 80

Maverickbev is seeking a Customer Service Representative in Orlando, FL, to assist customers and Sales Managers by providing product and service information while resolving issues. The ideal candidate should possess strong communication skills, a customer service orientation, and proficiency in MS Office.

Skills & Requirements

Must-have

  • Answering calls and responding to inquiries
  • Resolving product and service problems
  • Accurate data entry of customer orders
  • Multi-tasking in fast-paced environment
  • Strong organization and detail orientation

Nice-to-have

  • Excellent written and verbal communication skills
  • Professional telephone etiquette
  • Resolution driven mindset
  • Ability to backup other jobs during absences

Key Requirements

  • 2 year Business related degree (preferred)
  • Solid computer skills including MS Office
  • AS400 experience is helpful
  • Local candidates preferred

Work Rights

Not specified

Tailored Resume

Cover Letter