Agent Experience Manager

Compass

Naples, United States
Base: $29.00 - $31.00 ph; bonus/equity: may includ...
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Customer service
Account management
Training on tools and programs
** Compass is seeking an Agent Experience Manager to provide exceptional support and training to new real estate agents, ensuring they are well-acquainted with the company's tools and services. This role demands strong communication and customer service skills, along with a passion for fostering agent success. **

Job Summary

  • As an Agent Experience Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward.
  • You will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests and more.
  • At Compass, our mission is to help everyone find their place in the world.

Matching Summary

Match Score: 75

** Compass is seeking an Agent Experience Manager to provide exceptional support and training to new real estate agents, ensuring they are well-acquainted with the company's tools and services. This role demands strong communication and customer service skills, along with a passion for fostering agent success. **

Salary

Base: $29.00 - $31.00 /hour; Bonus/Equity: May include bonuses, commissions, or equity grants; Benefits: Full benefits program

Skills & Requirements

Must-have

  • Customer service
  • Account management
  • Training on tools and programs
  • Marketing support
  • Relationship building

Nice-to-have

  • Passion for supporting agents
  • Community building
  • Creative writing skills
  • Eye for design

Key Requirements

  • 2-3 years of experience in customer service, training, office management, hospitality, or operations
  • Previous experience in real estate a plus
  • Previous experience with live or remote training a plus
  • Previous experience working with enterprise technology a plus
  • Ability to work in the office during standard operating hours

Work Rights

Not specified

Tailored Resume

Cover Letter