This position coordinates and processes all codes, emergencies and responses for several facilities, providing quality customer service and accurate information to internal and external customers
Job Summary
This position coordinates and processes all codes, emergencies and responses for several facilities, providing quality customer service and accurate information to internal and external customers.
Successful candidates will have experience in customer service and multi-tasking skills, with previous experience in high volume call environments being highly preferred.
Banner Health is a nationally-recognized healthcare leader offering stimulating and rewarding careers in a wide array of disciplines.
Matching Summary
This position coordinates and processes all codes, emergencies and responses for several facilities, providing quality customer service and accurate information to internal and external customers.
Skills & Requirements
Must-have
answering incoming calls
processing emergency responses
customer service skills
multi-tasking in fast-paced environment
computer-based procedures
Nice-to-have
working various shifts
team environment collaboration
identifying process improvements
handling high volume calls
Key Requirements
High school diploma/GED or equivalent
Good oral and written communication skills
Basic computer skills
Ability to prioritize and make sound decisions
Ability to learn and apply department procedures quickly