Bra Espec Select One

SANTANDER CONSUMER BANK S.p.A

Campina Grande, Brazil
On-site
Digital customer engagement
Remote customer service
Consultative sales
Santander Consumer Bank is seeking an individual for the role of Specialist Select One in Campina Grande, Brazil. The position focuses on providing premium digital customer service, engaging clients in a remote setting, and requires experience in customer experience and digital sales

Job Summary

  • Be responsible for serving clients at the beginning of their journey in the Select universe, with income from R$7,000.00 to R$15,000.00 or investment from R$100,000.00 to R$300,000.00, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in the remote environment.
  • Attend and engage clients 100% digitally (chat/video/app), update clients in the Select portfolio, presenting benefits and differentials of the segment, and conduct consultative sales of low-complexity credit, investment, and insurance products.
  • Benefits include variable remuneration (PLR + RV), medical and dental assistance, food and meal allowance, complementary pension, life insurance, childcare/nanny assistance, Gympass or Totalpass, transportation voucher, and various health and support programs.

Matching Summary

Match Score: 85

Santander Consumer Bank is seeking an individual for the role of Specialist Select One in Campina Grande, Brazil. The position focuses on providing premium digital customer service, engaging clients in a remote setting, and requires experience in customer experience and digital sales.

Skills & Requirements

Must-have

  • digital customer engagement
  • remote customer service
  • consultative sales
  • financial product sales

Nice-to-have

  • customer-centric approach
  • agile and urgent action
  • collaborative teamwork
  • open and transparent communication

Key Requirements

  • CPA 10 (mandatory)
  • Advanced customer experience knowledge
  • Sales experience
  • Proficiency in digital tools
  • Experience in remote service
  • Familiarity with digital service channels
  • Knowledge of customer journey
  • Knowledge of financial products

Work Rights

Not specified

Tailored Resume

Cover Letter