New Brunswick, New Jersey, United States of America
Base: $94,000.00 - $151,800.00; bonus/equity: not ...
Manage unionized employees
24/7 operational readiness
Customer experience focus
This role is essential to the ongoing operation of the Johnson & Johnson World Headquarters Campus and serves as a primary point of contact for facilities support for Executive Committee Admins and Senior Executive leaders on site
Job Summary
This role is essential to the ongoing operation of the Johnson & Johnson World Headquarters Campus and serves as a primary point of contact for facilities support for Executive Committee Admins and Senior Executive leaders on site.
The position provides consistent, high-visibility customer support and plays a key role in maintaining service expectations across a complex, executive-facing campus environment.
You will be responsible for setting service standards, managing daily operations, and ensuring strong coordination across facilities functions, with a sustained emphasis on customer experience.
Matching Summary
This role is essential to the ongoing operation of the Johnson & Johnson World Headquarters Campus and serves as a primary point of contact for facilities support for Executive Committee Admins and Senior Executive leaders on site.
Salary
Base: $94,000.00 - $151,800.00; Bonus/Equity: Not specified; Benefits: Vacation, Sick time, Holiday pay, Work/Personal/Family Time, Parental Leave, Bereavement Leave, Caregiver Leave, Volunteer Leave, Military Spouse Time-Off
Skills & Requirements
Must-have
manage unionized employees
24/7 operational readiness
customer experience focus
vendor management experience
compliance with regulations
Nice-to-have
leading teams through change
continuous improvement mindset
GxP and quality management systems
Key Requirements
Bachelor's degree in science or engineering
4 years of experience in facilities, utilities and maintenance
Strong communication skills
Demonstrated drive, energy and passion
Demonstrated record of critical thinking
Demonstrated customer focus and influencing stakeholders
Strong reporting and presentation skills
Good organizational skills and attention to detail