Associate Operations Manager, Service Operations, Labs
DoorDash USA
Phoenix, AZ, United States
Not specified; not specified; comprehensive benefi...
On-site
6+ years in service operations
2+ years leading service technicians
Strong experience with work order systems
You will lead the Service Operations team for the PHX market at DoorDash Labs to maximize uptime of all operations assets
Job Summary
You will lead the Service Operations team for the PHX market at DoorDash Labs to maximize uptime of all operations assets.
The role requires fostering a safety-first approach while tracking KPIs such as MTTR, MTBF, and throughput to ensure efficient resource stewardship.
DoorDash is committed to empowering local economies and supporting employee well-being through comprehensive benefits including premium healthcare and paid parental leave.
Matching Summary
You will lead the Service Operations team for the PHX market at DoorDash Labs to maximize uptime of all operations assets.
Salary
Not specified; Not specified; Comprehensive benefits including premium healthcare, wellness reimbursement, and paid parental leave
Skills & Requirements
Must-have
6+ years in service operations
2+ years leading service technicians
Strong experience with work order systems
Valid U.S. drivers license required
100% onsite role in Phoenix AZ
Nice-to-have
Experience in robotics or autonomous systems
Familiarity with MaintainX or JIRA platforms
Exposure to technical environments like Python
Belief in 1% improvement every day
Comfortable operating in ambiguous environments
Key Requirements
6+ years in service operations
2+ years leading field teams
Valid US driver's license
Successful MVR completion
Located in Greater PHX Area
Work Rights
Must have valid US driver's license and successful MVR