Customer Service Operations

Agilent

Yishun, Singapore
Pre-sales and post-sales consulting
End-to-end order status management
Experience using sap systems
This role manages and coordinates the end-to-end customer experience from order to installation

Job Summary

  • This role manages and coordinates the end-to-end customer experience from order to installation.
  • The position resolves complex customer service issues across multi-regional accounts.
  • It serves as a liaison between customers and internal organizations to address inquiries.

Matching Summary

This role manages and coordinates the end-to-end customer experience from order to installation.

Skills & Requirements

Must-have

  • pre-sales and post-sales consulting
  • end-to-end order status management
  • experience using SAP systems

Nice-to-have

  • familiarity with AI-enabled tools
  • project management skills
  • multi-country account resolution

Key Requirements

  • Bachelor's degree or equivalent
  • at least two years of relevant customer service experience
  • proficient in Microsoft Office applications

Work Rights

Not specified

Tailored Resume

Cover Letter