Exp Rep Cust Serv Ops

Johnson & Johnson

Bogotá, Distrito Capital, Colombia
Customer service operations management
Consignment process control
Inventory analysis and reconciliation
Johnson & Johnson is committed to building a world where complex diseases are prevented, treated, and cured through healthcare innovation

Job Summary

  • Johnson & Johnson is committed to building a world where complex diseases are prevented, treated, and cured through healthcare innovation.
  • The role involves managing consignment processes, ensuring inventory integrity, billing accuracy, and maintaining effective communication with clients and sales representatives.
  • The company fosters an inclusive work environment respecting diversity and dignity, with a strong focus on continuous improvement and collaboration.

Matching Summary

Johnson & Johnson is committed to building a world where complex diseases are prevented, treated, and cured through healthcare innovation.

Skills & Requirements

Must-have

  • Customer service operations management
  • Consignment process control
  • Inventory analysis and reconciliation
  • Service level agreement compliance
  • SAP software proficiency
  • Excel intermediate to advanced

Nice-to-have

  • Power BI knowledge
  • Effective communication skills
  • Problem escalation management
  • Continuous process improvement
  • Teamwork and adaptability
  • Active listening and negotiation

Key Requirements

  • 0 to 2 years experience in customer service or logistics
  • Professional education in Logistics, Operations, Engineering, Business, Finance, or IT
  • Spanish language proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter