Base: $16.50 (draw against commission); bonus/equi...
On-site
Initiate automotive services and repairs
Ascertain vehicle performance problems
Develop estimates
Rock Honda is seeking an experienced Service Advisor to join their team in Fontana, CA. The ideal candidate should have prior automotive service experience, preferably with Honda, and will be responsible for customer communication and service requests
Job Summary
As an Experienced Honda Service Advisor, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.
Matching Summary
Match Score: 85
Rock Honda is seeking an experienced Service Advisor to join their team in Fontana, CA. The ideal candidate should have prior automotive service experience, preferably with Honda, and will be responsible for customer communication and service requests.
Salary
Base: $16.50 (draw against commission); Bonus/Equity: commission and performance incentives; Benefits: Medical, Dental, Vision, PTO, 401(k), ESPP
Skills & Requirements
Must-have
Initiate automotive services and repairs
Ascertain vehicle performance problems
Develop estimates
Write repair orders
Maintain customer records
Communicate with technicians and customers
Nice-to-have
Team player focused on customer service
Basic mechanical understanding
Key Requirements
Previous Service Advisor experience
Honda experience strongly preferred
Prior experience as an automotive technician a plus