Client Services Coordinator 1

Johnson Controls OpenBlue

Nashville, United States
Base: $20-$25ph; bonus/equity: not specified; bene...
On-site
Utilize oracle (ace) for scheduling
Communicate with customers and personnel
Monitor technician activity and schedules
This position will be responsible for the scheduling and optimization of service work

Job Summary

  • This position will be responsible for the scheduling and optimization of service work.
  • The scheduler will have the responsibility of ensuring all customer commitments are met regarding service delivery.
  • Johnson Controls is a global leader in smart, healthy, and sustainable buildings.

Matching Summary

This position will be responsible for the scheduling and optimization of service work.

Salary

Base: $20-$25/hour; Bonus/Equity: Not specified; Benefits: Comprehensive package including 401K, medical, dental, and vision care available day one

Skills & Requirements

Must-have

  • Utilize Oracle (ACE) for scheduling
  • Communicate with customers and personnel
  • Monitor technician activity and schedules
  • Prioritize scheduling backorders
  • Track and resolve customer issues

Nice-to-have

  • Collaborative team environment
  • Focus on employee wellbeing
  • Develop action plans with management

Key Requirements

  • 1-2 years of customer service
  • Excellent communication skills
  • Prominent level of organization
  • Strong with Excel and Microsoft Office
  • Comfortable working in a fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter