Tier Iii Administrator

General Dynamics IT (GDIT)

Fort Meade, MD, US
Base: $110,500 - $149,500; bonus/equity: not speci...
Hybrid
Global video services (gvs) support
Microsoft 365 teams integration
Troubleshoot and resolve technical issues
GDIT is seeking a Tier III Administrator to provide vital technical support for the integration of Global Video Services (GVS) such as Pexip into Microsoft 365 Teams

Job Summary

  • GDIT is seeking a Tier III Administrator to provide vital technical support for the integration of Global Video Services (GVS) such as Pexip into Microsoft 365 Teams.
  • Your role also encompasses reviewing incident databases, developing and maintaining routine operational metrics reporting, and providing detailed helpdesk metrics.
  • GDIT offers a comprehensive benefits package, including medical, dental, vision, 401(k) with company match, and various paid time off plans.

Matching Summary

GDIT is seeking a Tier III Administrator to provide vital technical support for the integration of Global Video Services (GVS) such as Pexip into Microsoft 365 Teams.

Salary

Base: $110,500 - $149,500; Bonus/Equity: Not specified; Benefits: Comprehensive benefits and wellness packages

Skills & Requirements

Must-have

  • Global Video Services (GVS) support
  • Microsoft 365 Teams integration
  • Troubleshoot and resolve technical issues
  • Incident response and user support
  • DoD Cloud Environments (IL4/IL5/IL6)

Nice-to-have

  • Drive for innovation
  • Collaborative, fast-paced environment
  • Growth-focused culture

Key Requirements

  • Bachelor’s Degree in Computer Science or related field
  • Active Secret security clearance
  • CompTIA Security+ or similar for IAT Level II DoD 8570 certification
  • 6+ years of related experience
  • Experience with M365 Teams
  • Experience with administering DoD Cloud Environments

Work Rights

Secret Clearance

Tailored Resume

Cover Letter