Customer Success Manager (french Speaking)

Smartly

London, United Kingdom
On-site
French fluency (written and spoken)
Manage digital advertising platforms
Build client relationships
As a Customer Success Manager, you will own global customer relationships, provide consultative advice, and drive long-term success and satisfaction

Job Summary

  • As a Customer Success Manager, you will own global customer relationships, provide consultative advice, and drive long-term success and satisfaction.
  • You will manage and grow your book of business across key digital platforms like DV360, TikTok, YouTube, and Meta, building trust-based relationships with stakeholders.
  • The role involves partnering cross-functionally with internal teams to solve customer challenges, improve workflows, and contribute to team initiatives.

Matching Summary

As a Customer Success Manager, you will own global customer relationships, provide consultative advice, and drive long-term success and satisfaction.

Skills & Requirements

Must-have

  • French fluency (written and spoken)
  • Manage digital advertising platforms
  • Build client relationships
  • Drive customer adoption and performance
  • Translate customer goals into outcomes
  • Consultative partner with industry insights

Nice-to-have

  • Growth mindset and positive attitude
  • Proactive problem-solver
  • Adaptable to fast-paced industry

Key Requirements

  • 3-5+ years digital marketing experience
  • Experience managing a portfolio of accounts
  • Deep understanding of paid social and Google
  • Fluent in French (written and spoken)
  • Willing to travel for meetings and events

Work Rights

Not specified

Tailored Resume

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