Amex GBT is seeking a Global Client Manager to lead client retention and growth strategies in a fully remote environment. The ideal candidate will have expertise in the business travel industry and a strong focus on customer service, while benefiting from a supportive and inclusive company culture
Job Summary
Amex GBT is a leading global provider where colleagues find inspiration in travel as a force for good.
The role involves owning the retention and growth plan for a dedicated account portfolio while influencing key client decision makers.
Employees enjoy flexible benefits tailored to each country, travel perks from major providers, and access to over 20,000 learning courses.
Matching Summary
Match Score: 85
Amex GBT is seeking a Global Client Manager to lead client retention and growth strategies in a fully remote environment. The ideal candidate will have expertise in the business travel industry and a strong focus on customer service, while benefiting from a supportive and inclusive company culture.
Salary
Base: $88,200.00 - $163,800.00; Bonus: Discretionary annual bonus based on performance; Benefits: Health insurance, retirement programs, parental leave, adoption assistance, travel perks, and learning platform access
Skills & Requirements
Must-have
Proven understanding of business travel industry
Experience supporting global clients
Strong project management skills
Ability to prioritize contending demands
Professional written and verbal communication
Nice-to-have
Passion for world-class customer service
Adaptation and flexibility
Proactive identification of challenges
Collaborative and open to feedback
Inclusive and collaborative culture
Key Requirements
Proven understanding of the business travel industry
Experience in a similar role supporting global clients
Strong Project Management and organizational skills