Retail Customer Service Officer

Australia Post

Alstonville, Australia
Base: $35.01-$37.42 ph; bonus/equity: not specifie...
Customer sales and service transactions
Handling high value transactions
Assisting customers with mail lodgements
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • You'll be performing customer sales and service transactions with customers, managing high value transactions accurately and conducting and processing a number of identity services transactions.
  • We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.

Matching Summary

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.

Salary

Base: $35.01-$37.42 per hour; Bonus/Equity: Not specified; Benefits: 12% Superannuation

Skills & Requirements

Must-have

  • Customer sales and service transactions
  • Handling high value transactions
  • Assisting customers with mail lodgements
  • Building rewarding customer relationships
  • Lifting up to 16kgs of mail regularly

Nice-to-have

  • Friendly, enthusiastic and reliable
  • Team environment
  • Customer at the centre of everything

Key Requirements

  • Experience in customer service and/or cash handling
  • Fit to stand for your shift

Work Rights

Not specified

Tailored Resume

Cover Letter