Cloud Infrastructure Engineering (tech Lead - Sre) - Azure, Aws, Gcp Infra Operations - Bangalore
Fiserv
Bangalore, Karnataka, India
Cloud infrastructure operations aws azure gcp
Incident management and escalation leadership
Multi-shift 24x7 global operations model
The Cloud Operations Tech Lead provides technical leadership, operational continuity, and escalation support for Fiserv’s enterprise multi cloud operations across AWS, Azure, and GCP
Job Summary
The Cloud Operations Tech Lead provides technical leadership, operational continuity, and escalation support for Fiserv’s enterprise multi cloud operations across AWS, Azure, and GCP.
This role bridges hands on operations and leadership, providing stability across a global, follow the sun operations model.
The Tech Lead is responsible for mentoring engineers, guiding technical decision making during incidents, and ensuring that operational practices align with SRE principles, automation first execution, security, and compliance standards.
Matching Summary
The Cloud Operations Tech Lead provides technical leadership, operational continuity, and escalation support for Fiserv’s enterprise multi cloud operations across AWS, Azure, and GCP.
Skills & Requirements
Must-have
Cloud infrastructure operations AWS Azure GCP
Incident management and escalation leadership
Multi-shift 24x7 global operations model
Mentorship of Cloud Operations and SRE engineers
Automation and reliability enablement
Operational process governance and compliance
Nice-to-have
Experience with regulated financial environments
Strong written and verbal communication skills
Collaboration with cross-functional teams
Promotion of blameless culture and operational excellence
Experience driving Infrastructure as Code automation
Key Requirements
8+ years experience in Cloud Operations or SRE
Hands-on experience with AWS Azure and/or GCP
Proven ability to lead technical teams during incidents
Experience mentoring engineers in reliability practices
Cloud certifications (AWS, Azure, or GCP) preferred