Solution Expert

meetfrank.ee

Remote
Fully remote
Trusted advisors on complex use cases
Analyze advanced client needs
Translate requirements into scalable solutions
The Solution Expert position at meetfrank.ee is a remote role focused on supporting strategic customers by offering expert advice on complex use cases within the 360Learning platform. The successful candidate will manage a portfolio of clients, ensuring product adoption and tailored solutions that enhance business value

Job Summary

  • Plays a key role in supporting strategic customers in the RUN phase by acting as trusted advisors on complex use cases.
  • Manages a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions beyond standard product capabilities.
  • Leads complex integrations, redesigns platform architecture, runs solution audits, and provides high-level recommendations to maximize business impact and long-term value.

Matching Summary

Match Score: 85

The Solution Expert position at meetfrank.ee is a remote role focused on supporting strategic customers by offering expert advice on complex use cases within the 360Learning platform. The successful candidate will manage a portfolio of clients, ensuring product adoption and tailored solutions that enhance business value.

Skills & Requirements

Must-have

  • trusted advisors on complex use cases
  • analyze advanced client needs
  • translate requirements into scalable solutions
  • manage customer portfolio lifecycle
  • lead complex integrations (APIs, flat files, third-party tools)
  • redesign platform architecture
  • provide high-level recommendations

Nice-to-have

  • strategic customer support
  • drive product adoption
  • maximize business impact
  • long-term value delivery

Key Requirements

  • Technical and functional expertise

Work Rights

Not specified

Tailored Resume

Cover Letter