As a AI Ops Specialist, you are accountable for measuring (operationally and financially), and for driving and optimizing the adoption of the AI tooling across the CX organization
Job Summary
As a AI Ops Specialist, you are accountable for measuring (operationally and financially), and for driving and optimizing the adoption of the AI tooling across the CX organization.
As a member of the PMO team you will be responsible for operational management of the AI initiatives sought at improving innovation and operational efficiency within the Client Experience teams.
We are looking for candidates with a genuine desire and drive to deliver top technology solutions to today's markets.
Matching Summary
As a AI Ops Specialist, you are accountable for measuring (operationally and financially), and for driving and optimizing the adoption of the AI tooling across the CX organization.
Skills & Requirements
Must-have
AI Operations Specialist
AI tooling adoption
Financial impact analysis
Develop and implement software solutions
Define adoption KPIs and metrics
Cost vs. benefit analysis
Nice-to-have
Passion for innovation and effectiveness
Desire to deliver top technology solutions
Collaborate with cross-functional teams
Ethical AI practices
Key Requirements
15-18 years of experience
Bachelor’s or higher degree in Engineering, Technology, or equivalent