Base: $40,000-$60,000 annually; bonus/equity: not ...
Not specified (potentially hybrid or onsite based on dealership operations).
Strong attention to detail
Excellent communication skills
Basic computer skills
Suburban Toyota's Driveway is seeking a Customer Satisfaction Representative who will enhance customer experiences by addressing concerns and improving satisfaction at their dealerships. The role involves communication with customers and dealerships, along with tracking and analyzing customer feedback
Job Summary
The role serves as a liaison between the dealership and the customer to ensure the highest level of satisfaction.
Employees are responsible for following up with all customers within 48 hours to address concerns and track trends in Freshdesk.
The company offers best-in-class industry benefits including medical, dental, vision, paid holidays, PTO, and a 401(k) retirement plan.
Matching Summary
Match Score: 75
Suburban Toyota's Driveway is seeking a Customer Satisfaction Representative who will enhance customer experiences by addressing concerns and improving satisfaction at their dealerships. The role involves communication with customers and dealerships, along with tracking and analyzing customer feedback.