Retail Customer Service Specialist

DICK'S Sporting Goods

Wooster, OH, US
Base: $12.50 - $19.50 ph; bonus/equity: not specif...
Onsite
Excellent customer experience delivery
Front-end register coverage
Team scheduling and workflow direction
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist for their Wooster, OH location. The role involves providing exceptional customer service, managing front-end operations, and supporting team members while fostering an inclusive shopping environment

Job Summary

  • The role involves providing excellent customer experiences by creating a hassle-free shopping environment through proactive engagement.
  • Team members are expected to assist managers with department scheduling, directing workflow, and monitoring associate performance.
  • The company offers a competitive pay range of $12.50 to $19.50 per hour along with a generous suite of benefits.

Matching Summary

Match Score: 75

DICK'S Sporting Goods is seeking a Retail Customer Service Specialist for their Wooster, OH location. The role involves providing exceptional customer service, managing front-end operations, and supporting team members while fostering an inclusive shopping environment.

Salary

Base: $12.50 - $19.50 per hour; Bonus/Equity: Not specified; Benefits: Generous suite of benefits including paid leave

Skills & Requirements

Must-have

  • Excellent customer experience delivery
  • Front-end register coverage
  • Team scheduling and workflow direction
  • Merchandising and presentation standards
  • Safety and loss prevention adherence

Nice-to-have

  • Prior retail sales or cashier experience
  • Inclusive and diverse workforce mindset
  • Action-oriented decision-making abilities
  • Collaborative teamwork approach
  • Product knowledge in sports equipment

Key Requirements

  • Prior retail sales experience preferred
  • Satisfactory background check required
  • ID verification required for offer

Work Rights

Not specified

Tailored Resume

Cover Letter