Customer Service Representative

BMO

Invermere, Canada
Base: $34,750.00 - $44,900.00; bonus/equity: not s...
Delivers exceptional customer service
Identifies customer needs
Provides financial advice
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Supports customer requests, handles transactions, and offers advice on digital banking options to ensure a seamless experience.
  • Contributes to meeting branch business results and the customer experience by supporting operational activities and following risk and compliance policies.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.

Salary

Base: $34,750.00 - $44,900.00; Bonus/Equity: Not specified; Benefits: health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • delivers exceptional customer service
  • identifies customer needs
  • provides financial advice
  • handles banking transactions
  • supports digital banking options
  • follows risk and compliance processes

Nice-to-have

  • creative problem solving
  • personal customer experience
  • collaborative team member
  • proactive customer engagement

Key Requirements

  • post-secondary degree or certification desirable
  • confident in using digital tools
  • basic knowledge of sales solutions

Work Rights

Not specified

Tailored Resume

Cover Letter