Customer Service Representative

BMO

Amherstburg, Ontario, Canada
Base: $34,750.00 - $44,900.00; bonus/equity: not s...
Deliver exceptional customer service
Identify customer needs
Provide financial solutions advice
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Works collaboratively within the branch and through various channels to deliver the desired customer experience and achieve business objectives.
  • BMO offers a total compensation package that may include performance-based incentives, bonuses, health insurance, tuition reimbursement, and retirement savings plans.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.

Salary

Base: $34,750.00 - $44,900.00; Bonus/Equity: Not specified; Benefits: health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • deliver exceptional customer service
  • identify customer needs
  • provide financial solutions advice
  • handle banking transactions
  • manage cash transactions
  • follow risk and compliance processes

Nice-to-have

  • collaborative team player
  • creative problem solver
  • proactive customer engagement
  • passion for helping customers
  • digital tools proficiency

Key Requirements

  • post-secondary degree or certification desirable
  • high-level knowledge of personal offers
  • basic knowledge of specialized sales solutions
  • basic verbal & written communication skills
  • basic organization skills
  • basic collaboration & team skills

Work Rights

Not specified

Tailored Resume

Cover Letter