Technical Customer Support Specialist

Avery Dennison Corporation

Orange, CA, United States
Base: $54,000 - $73,000 / year; bonus/equity: not ...
On-site
Advanced troubleshooting across support portals
Exceptional client-facing communication skills
Fluency in english language required
This high-visibility role requires precision, quick problem-solving, and a commitment to a premium customer experience as the first line of technical support

Job Summary

  • This high-visibility role requires precision, quick problem-solving, and a commitment to a premium customer experience as the first line of technical support.
  • The position involves diagnosing and resolving first-level technical issues for software and hardware applications while guiding customers through step-by-step problem-solving processes.
  • Avery Dennison offers comprehensive benefits including health and wellness starting on day one, paid parental leave, 401K eligibility, and tuition reimbursement.

Matching Summary

This high-visibility role requires precision, quick problem-solving, and a commitment to a premium customer experience as the first line of technical support.

Salary

Base: $54,000 - $73,000 / year; Bonus/Equity: Not specified; Benefits: Health & wellness, paid parental leave, 401K, tuition reimbursement

Skills & Requirements

Must-have

  • Advanced troubleshooting across support portals
  • Exceptional client-facing communication skills
  • Fluency in English language required
  • Ability to translate technical concepts for users
  • Experience with ticket lifecycle management

Nice-to-have

  • Proficiency in French German or Spanish languages
  • Background in Retail or Quick Service Restaurants
  • Commitment to premium customer experience
  • Proactive process improvement mindset
  • Staying current on evolving product lines

Key Requirements

  • Fluency in English is mandatory
  • Initial shift availability 9:00 AM – 6:00 PM PST

Work Rights

Not specified

Tailored Resume

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