Base: $82,550.00 - $149,225.00; bonus/equity: not ...
Customer satisfaction
Field service operations
Performance metrics
The Field Service Area Manager leads service activities to execute the vision and direction of the service organization, focusing on customer experience and delivering best-in-class service
Job Summary
The Field Service Area Manager leads service activities to execute the vision and direction of the service organization, focusing on customer experience and delivering best-in-class service.
This role involves managing field service teams to meet or exceed performance metrics, driving customer satisfaction, and identifying opportunities for incremental revenue and cost containment.
The position requires strong leadership, interpersonal skills, and the ability to work effectively with a diverse staff, making decisive actions in the absence of direct managerial guidance.
Matching Summary
The Field Service Area Manager leads service activities to execute the vision and direction of the service organization, focusing on customer experience and delivering best-in-class service.
Salary
Base: $82,550.00 - $149,225.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer satisfaction
Field service operations
Performance metrics
Team development
Stakeholder relationships
Process improvement
Nice-to-have
Disruptive mindset
Proactive maintenance
Culture of ownership
Decisive action
Key Requirements
4-8 years relevant experience
Bachelor's Degree preferred
MS Office Suite proficiency
Customer focus and teamwork
Timely documentation submission
Responsive to issues outside standard hours
Willing to travel at short notice
Product familiarity and troubleshooting proficiency