Passenger Service Agent - China Air

Alliance Ground International (AGI)

Not specified; benefits: pyid vacation, medical/de...
Lift and carry items up to 70 pounds
Stand for extended periods of time
Use radio equipment effectively
This role ensures traveling customers are kept well-informed and in the right place at the right time while prioritizing safety and security

Job Summary

  • This role ensures traveling customers are kept well-informed and in the right place at the right time while prioritizing safety and security.
  • AGI is one of the largest independently owned ground handling companies supporting over 100 airlines across 61 airports in the U.S. and Canada.
  • The company offers a comprehensive benefit package including paid vacation, medical/dental/vision coverage, free uniforms, and travel discounts.

Matching Summary

This role ensures traveling customers are kept well-informed and in the right place at the right time while prioritizing safety and security.

Salary

Not specified; Benefits: Paid vacation, medical/dental/vision, 401(k) match, travel discounts

Skills & Requirements

Must-have

  • Lift and carry items up to 70 pounds
  • Stand for extended periods of time
  • Use radio equipment effectively
  • Process payment transactions accurately
  • Follow safety and security procedures

Nice-to-have

  • Friendly and outgoing personality
  • Previous airline experience preferred
  • Face-to-face customer service background
  • Ability to handle repetitive questions patiently
  • Critical thinking for troubleshooting issues

Key Requirements

  • Must be at least 18 years old
  • High school diploma, GED, or equivalent work experience
  • Authorization to work in the United States or Canada as defined by local immigration laws
  • Completion of SIDA training for airport security identification

Work Rights

Must have authorization to work in the US or Canada per local immigration acts

Tailored Resume

Cover Letter